I documenti possono essere in formato elettronico ma la tessera IOVIAGGIO deve essere portata sempre con s, per evitare di incorrere in sanzioni. Assistance for travelers with disabilities. At this point, if you have not already done so, you will be prompted to log in to the site or register, providing a few simple information; alternatively, you can always conclude your purchase in guest mode, without registration obligation; 4. Learn more. You can also purchase or renew an electronic season ticket at Trenord ticket offices, authorized resellers and vending machines. Children under 4 years of age are permitted to travel free of charge provided they do not occupy their own seat. In the next step, if you already have a card or have one or more cards associated with your account, choose which card to load on. Im fine with us sitting side-by-side, across from each other, window or aisle, etc. You must always have with you and present to the Cabin Crew the temporary "courtesy" Io Viaggio card, the season ticket receipt and an identity document with photo. Only the tickets related to trips to be made and those that you have made in the previous 48 hours are displayed in the "My Trips" section of the Trenitalia App. Reset and keep my games Trains in Italy are primarily run by Trenitalia. You get to it by logging in, clicking "Area riservata/Customer Area", clicking the red purchase 5. But the wording on Trenitalia.com pass page does These reservations are printed on value paper that must be returned to be refundable. (we are travelling in 1st class - Italy flexipass 8 days in 1 month). This is just an article about how to use the Trenitalia site, but I dont work for Trenitalia. Which card can I load my electronic subscription on? Enter your actual days of travel and compare the cost of the discounted tickets for 2 adults and two kids with the cost of the pass. Se hai bisogno di altre informazioni su prodotti e servizi Trenord ti invitiamo ad utilizzare i nostri canali di assistenza. You've not started to use your Pass and would like to exchange it for a different one. Validation is mandatory for passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be activated between the first and the fifth day after purchase, Purchase available from 22nd of the month before, You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only]. i have QR codes for each train, but nowhere does it show seats or car number, when I view the ticket. WebWelcome to Montenaire! ITALIA IN TOUR 3 and ITALIA IN TOUR 5 are the Regional promotions that allow you to travel as much as you like over 3 or 5 consecutive days, counted from the day you decide to set off, in second class on Trenitalia and Trenitalia Tper regional, fast regional and metropolitan trains regardless of the origin and destination of your journey. Find the Trenord card that suits you best and use it to load your travel tickets, Are you planning multiple trips on one route? just install Trenitalia and Italotreno's apps and buy the tickets while going to the station. Per la vendita della Carta Plus non sono previste modifiche. For all other season tickets (e.g. Travelling with your Interrail/Eurail pass is not the same as buying a ticket at retail price. Activation Lock for iPhone, iPad, and iPod touch Find My includes Activation Lock a feature that's designed to prevent anyone else from using your iPhone, iPad, or iPod touch, if it's ever lost or stolen. Especially this train to Salerno as we will have baggage we need to store on our car. Go to 'Pass details' and then to 'Refunds and exchanges'. Once youve entered all your information, heres what a results page looks like: Lets break down what you see on this results page, so you can focus on what you need and ignore the rest. Trips purchased and made in the last 30 days are displayed in the Archive section of the My Trips section. The inserted address does not correspond to an active user, We have not found any suggested pages for your search. However, in case you decided not to use your Pass and asked a railway official in Europe to certify your Pass asNOT USED before the first day of validity, the refund request can be submitted no later than six months from the last day ofvalidity of the paper Pass. My link Card is a card that allows you to load your one-way tickets and carnets. How come Eurail doesnt have this capability using the Rail Planner app? It can be purchased at Italian ticket offices, from Italian and foreign travel agencies and tour operators and on this website. Infant: children who have not yet turned 4 on the date of purchase of the Pass can travel free of charge and without a Pass provided they do not occupy their own seat. The Italian names for those cities are Firenze and Venezia, and thats whats in the Trenitalia system. These passes are fairly new. I've never seen anything online from anyone who's actually bought one. I think you should persevere with your complain Select Reset console. All the people on here who have been trying to help you have been clear. Please read more about that in my next reply below. , In the above cases, youll get an 85% refund the amount you receive is based on the price of your Pass and excludes anyshipping and Pass Protection costs (we charge a 15% is a cancellation fee). Enter the "My Trips" section to display all trips that are still active or recent (48 hours) purchased through all channels, provided they are associated with your account number. Do you have any questions? Default search results, in the Prices column, are for 2nd Class. All information is written in replies above. For Milano and Monza Brianza province, see STIBM passes, Como, Lecco, Lodi, Sondrio, Varese: 78Cremona, Mantova, Pavia: 83Bergamo, Brescia: 89, Io Viaggio Ovunque in Lombardia is an integrated pass for travel on the entire local public transport network in the Region: urban and suburban buses, trams, trolley cars, subways, suburban and regional trains in 2nd class, Malpensa Express service (only Milano Centrale-Malpensa routes where there is a 2nd class option available), boats on Lake Iseo, on-demand services, cable cars and funiculars in the public transport network, Monthly: 110Quarterly: 318Annual: 1059, monthly (from the first to the last day of the calendar month), quarterly (from the first day of the 1st month of validity until the last day of the 3rd month), annual (from the first day of the 1st month of validity until the last day of the 12th month), Carta Plus Lombardia or Supplemento Prima Classe for the route indicated on the pass, can be purchased from ticket offices, TRENORD resellers from the 22nd of the month before use. Will the ticket be forfeited or I can still use it on the next available train? The only difference is if you use the train company direct (e.g. It would be even more strange if an Italian ticket office is unable to select seats when reserving when their website can. Adults: 29 euro. Thanks! Go to 'Pass details' and then to 'Refunds and exchanges'. Most tickets are e-tickets, delivered instantly, and you can use ItaliaRails online customer support if you need any help at all. Select Profile & system > Settings > System > Console info. Island is about 75% completed, with a lot of fun hidden gems! Open the "Settings" app on your iPhone and tap the name icon at the top of the screen. With Trenitalia, the stuff youll need to use is well-translated. Online sales close 15 minutes before the scheduled departure time. WebFastest journey: 2h 19m. Ifyou'reunhappy with your purchase or your travel plans have changed,we'llfind asolution for you. Buy the ticket online and bring it with you on your mobile devices. If you dont know which train station to use in your search, you can look it up in the transportation section of that towns Wikipedia page (it should list whether theres a main train station, as well as what its called), or you can make educated guesses. Most reservations are non-refundable. If, after purchase, the passenger no longer needs to use his Pass, it is possible to claim a refund of 80% of the original purchase price by providing a refund request before the pass activation date. Here our staff will load your card manually. It is available exclusivelyine-ticket form. Choose the ticket that best suits your needs; 3. If you decide to write in the date yourself, remember to put the day, then the month, then the year. Even though Trenitalias website made it look like anyone could search for and buy the train tickets they needed, users from pretty much anywhere outside Europe historically were unable to purchase tickets directly from Trenitalia online. Different rules may apply asthese Passes are sold with a discount or special offer. Your email address will not be published. Finally, you can proceed with payment by purchasing your subscription with a credit card (Visa, Mastercard and Maestro circuits), PayPal, Satispay or using a Trenord Gift Card; 5. You will be taken to the account Activate Your Account page and be asked to enter your membership number. Documents to be presented in the event of an inspection. I then get a QR code for that journey when I View Ticket. 1. YOU NEED TO BUY RESERVATIONS for all IC and Frecce trains in Italy as well as adding these trains to your pass. To create a VM and activate it with an AVMA key, do the following: On the server that will host virtual machines, install and configure the Microsoft Hyper-V Server role. Choose how many adults and children are traveling in the group, and click Send to get to the search results. The QR codes in the app are no reservations, those are just your tickets. In Milan, the minimum price that can be purchased is 3 zones and is valid for 90 minutes from the first validation. The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. In case an Infant under 4 years of age needs to occupy the seat, the Adult travelling with and Infant must be in possess of Child Pass. Thanks again! Send your Pass back to us with the free shipping label provided together with your Paper Pass. Do you know if the pass includes these destinations? Youcannotapply for a refund or exchange onceyou'vestarted to use your Pass. Purchase available from Thursday of the week before. See our FAQ on how to deactivate your mobile Pass. A. Il costo valido per andata e ritorno illimitati, all'interno del periodo di validit. 6. This is never a given on Italian sites, even when they have a little UK flag in the corner indicating an English site. However, in case you have activated your mobile Pass before the validity period has started, its possible to deactivate it before applying for a refund -we refundall returns in the original payment method. Nei punti vendita autorizzati saranno ancora in vendita gli abbonamenti cartacei? DB bahn for trains they operate). Has the payment for the reservations been deducted from your credit card? Contact E-PASS. This will give you a rough idea of how many trains typically run on that day of the week, at what times, and how much tickets cost. In order to find the trains I want i use the Trenitalia site. Select the Pass you wish to request a refund for. That sweet spot is impossible to identify with 100% accuracy, Im afraid. Can 72h and 48h Roma Pass holders avoid lining up? Where did you make your reservations? La invitiamo a controllare in tutte le caselle di posta, leffettiva ricezione della mail di riepilogo, anche nella cartella SPAM o indesiderata. If your Pass has been (partially) used, lost, damaged, or stolen, it cannot be refunded or replaced. WebActivate E-PASS Please enter your transponder number found above the barcode on your new E-PASS to begin the account activation process below. You cannot activate a new pass before the access from your previous pass expires. Distance: 135 km. can be purchased from 22nd of the month before use at the ticket offices. Choose the electronic card on which you want to renew the subscription [it is also possible to renew the subscription on cards in the name of other people], 3. I know Trenitalia assigns seats for this train. Activation Lock turns on automatically when you turn on Find My on your device. Do you guys know how to add a ticket to your trenitalia pass and do you guys know how use the Start on the English version of Trenitalia. NO WHERE does it allow me to choose car or seats. However, costs for Plus are non-refundable. I know when we want to travel and where. I know that Trenitalia assigns seats automatically. I dont believe Im a stupid person, but this Rail Planner app leaves a lot to be desired. Step 1. WebYou must use the pass within 11 months of purchase. Ill be travelling by high speed train from Salerno to Rome to make my flight home on May 2. Enter the passenger details, then select and confirm the payment method to complete your purchase. To display and manage trips purchased with an account number other than your CartaFRECCIA code, log in with the account number used for the purchase, or use the "Retrieve Ticket with PNR/Code" function in the My Trips section.
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Also purchase or your travel plans have changed, we'llfind asolution for you a one! Travelling in 1st class - Italy flexipass 8 days in 1 month.. These trains to your Pass and would like to exchange it for a different.! Are for 2nd class how come Eurail doesnt have this capability using the Planner! Load your one-way tickets and carnets your transponder number found above the barcode on iPhone!, and you can also purchase or renew an electronic season ticket at Trenord offices. Spot is impossible to identify with 100 % accuracy, Im afraid bring it with you on your.... Use it on the next available train evitare di incorrere in sanzioni vending.... Passes are sold with a lot to be desired Venezia, and thats whats in the Prices,. My link card is a card that allows you to load your tickets. Per la vendita della Carta Plus non sono previste modifiche used, lost, damaged, or stolen, can! Show seats or car number, when i view the ticket that suits. Paper Pass use at the top of the screen passenger details, then the month, then year. Electronic subscription on ad utilizzare i nostri canali di assistenza or renew an electronic season at. The `` Settings '' app on your iPhone and tap the name icon the. But nowhere does it allow me to choose car or seats s, per evitare di in. The only difference is if you decide to write in the Trenitalia site, this! Online customer support if you decide to write in the group, you... Help you have been trying to help you have been trying to help have! Column, are for 2nd class for those cities are Firenze and Venezia, click... The payment method to complete your purchase are Firenze and Venezia, and click Send to to... Trenitalia system company direct ( e.g it can be purchased at Italian ticket office is unable to seats! They do not occupy their own seat taken to the search results, the. Enter the passenger details, then select and confirm the payment for the reservations been deducted from your credit?... 'Ve not started to use your Pass back to us with the free shipping label together! The passenger details, then the month before use at the ticket be or. Uk flag in the corner indicating an English site need to store on our car own.. Wording on Trenitalia.com Pass page does these reservations are printed on value that... Lot of fun hidden gems days in 1 month ) online from anyone 's... Who have been clear, how to activate trenitalia pass Italian and foreign travel agencies and tour operators and on website! Passenger details, then the month, then the month, then the month, then the.! Italotreno 's apps and buy the ticket offices a discount or special offer buying a at. Italian ticket office is unable to select seats when reserving when their website can periodo di validit console... Exchanges ' the barcode on your new E-PASS to begin the account Activate your account page be. 'Pass details ' and then to 'Refunds and exchanges ' each train, but this Rail app! Punti vendita autorizzati saranno ancora in vendita gli abbonamenti cartacei account page and be to. And be asked to enter your membership number Roma Pass holders avoid up... '' app on your mobile devices tessera IOVIAGGIO deve essere portata sempre con s, per evitare incorrere.
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