Below you will find the information regarding Royal Caribbeans FCC options. All rights reserved. Frequently asked questions. Royal Caribbean allows guests to use their future cruise credits to pay their cruise fare, including the deposit. At Royal Caribbean International, the safety and well-being of our guests and crew is our top priority. If you book on your own, here's how to redeem a FCC for a new booking on Royal Caribbean's website: Heres how to redeem online for existing bookings: Have our travel agency partner get you a free quote for a Royal Caribbean cruise. It's a pitiful customer-facing problem that leads to anger when people repeatedly call to get the lower price and are told it's an IT error and they can't give you the lower price. Thats the way it has worked in the past. No need to rush this decision - refund requests are available through December 31st, 2021. Its upcoming Icon of the Seas which will begin revenue sailings in 2024 will be even bigger. With the expiration date now removed, loyal travelers have more options to redeem their FCCs when they are better able to book a cruise vacation. If a guest uses their FCC for a sailing and has a leftover balance, they do not have to wait for the first sailing to complete before applying the remainder. Free expert cruise tips and news from Cruise Hive! But where were making progress towards it. Contact Us Get support by Phone or Email 866-562-7625 Email Your Questions The change in policy not only applies to Royal Caribbean International, but also Celebrity Cruises. You May Like: 3 Day Cruise From Tampa To Key West, Heres how I get the lowest price when I book a cruise. With your support, we can create more exciting content and share with everyone! So, if your financial situation or travel needs change, and taking a cruise isnt an option for you any longer, you might lose out on the value. Future Travel Credits are subject to the individual travel suppliers terms and conditions. But now i am not able to get the new websitei always have the old one. Your original credit will be reinstated with the prior Future Cruise Credit amount, along with the original expiration date or May 31, 2022 whichever date gives you the most time to use it. Call us at 800-278-4737 if you need help finding the perfect cruise. Future cruise credits were given to guests as a kind of voucher to represent the amount paid for a cruise. Just make sure you put a note in your calendar about when the future cruise offer ends and when you should expect your refund. If you have worked with a travel advisor on booking your cruise, reach out if you have questions, or reach out to the cruise line directly. Given that the industry had generally had pretty restrictive cancelation policies, it made sense for customers to be wary. Recommended Reading: What Is The Best Panama Canal Cruise. The cruise line wants you to book a new cruise and this is the main motivation behind them offering extra cruise credit. Enabling customers to automatically transfer future cruise credits should make that process easier and keep customers from clogging up its customer-service phone lines. I think that RC is known as one of the more accessible cruise lines and I suppose the policy OP describes reflects that. I decided to keep a close eye the best I could but I have declared DEFEAT in this area. Royal Caribbean also shared in June that any unused FCCs would not expire. Menu Home; Rankings. You can redeem any FCC by calling us! The move was shared with travel agents by the cruise line Aug. 24, Matt Hochberg of the Royal Caribbean Blog reported. I have not heard of any deviations but its still early. Future Cruise Credit, also known as FCC, is the credit being offered by cruise lines to guests whose cruises have been affected by coronavirus. I was able to do just that on the new website, you put the last name and the number of the FCC and it tells you the amount you have. < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < < <. We need to point out . 3. Any pre-bought amenities such as internet, beverage packages and dining will be refunded automatically. The easiest way is to let your travel agent redeem it by providing them with theCertificate Number and booking ID. When you apply the FCC, andit covers the whole fare and more,the initial deposit gets refunded to your credit card? At first I applied my FCCto a cruise this Nov2020 that was booked refundable. You do not need to request your refund until December 31, 2021. As it pertains to the Future Cruise Credits issued under the Cruise with Confidence program, the Cruise with Confidence FCC cannot be redeemed to repurchase the same sailing where the original booking canceled. CC Help Jenn Royal, and other lines, tend to distribute future cruise credits if something goes wrong on a sailing, like delays or cancellations due to weather. Many cruisers still have future cruise credits from the global cruise industry shutdown of 2020 and 2021 that remain unused. Enter your payment and personal information. With your support, we can create more exciting content and share with everyone! Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. Keep in mind there could be a redeem by date as well as an expiration date. In order to protect the original FCC amounts in the existing computer system, guests have also been notified via a follow-up email that there will be an expiration date still entered into the computer. Our goal is to resume operation on April 11th, 2020. I personally dont really like the idea of waiting and then getting a refund but you could do this if youre unsure. For queries about our recent pause in operations and FCC (future cruise credit), please visit our dedicated 'Your questions answered' page for information and guidance. Once again, check with your cruise line to see how they handle leftover FCC value if youre looking at a cruise that costs less than your original voyage. You May Like: Viking River Cruise Prague To Berlin. Royal Caribbean Blog Crown & Anchor Society Perfect Day at CocoCay Contact Us Back to Main Menu. I was told 30 days by the Resolution department rep, interesting part is that when its sent out it will have past the expired date, however MEI can call and they will honor it and reset it for immediate use for bookings, https://www.royalcaribbean.com/reservation/future-cruise-credit. Unfortunately we cannot re-issue your certificate as this booking was created under a non-refundable deposit and the reservation was cancelled with 100% of penalty. Yes the FCC can be split amongst sailings. Royal Caribbean Cruise Line's Future Cruise Credit (FCC) is credit that you can use for your next Royal Caribbean cruise. Dont Miss: Sunset Cruise Indian Rocks Beach. So, theres nothing for you to do! Prior to this week, Royal Caribbean would reissue the leftover amount as new future cruise credit. We now have 4cruises in a 12 month period between Jan 2021 to Jan 2022(Jan -April-August 2021 and Jan 2022). We hope this decision is a further testament to our commitment to your success, Freed wrote. What Is Included In Concierge Class On Celebrity Cruises. You're looking at a gain of the last two days of about 54%. Your questions answered. Going along with this, the value of a Future Cruise Credit can only go towards the cruise fare itself on most cruise lines, and not towards any taxes and fees. The cruise line said in the email to travel agents that it has reevaluated the structure of commissions when your clients redeem future cruise credits and is extending the policy because of the support the agent community has given it over the last decade. A future cruise credit above the amount you paid may be enticing, but if you have the option to get a refund, that may make more sense for flexibility. Heres how I get the lowest price when I book a cruise. Well then deactivate your Future Cruise Credit and process your refund to your original form(s) of payment, which will include any non-refundable deposits. Does it get converted to onboard credit? It certainly doesnt hurt to ask, especially if you explain you dont care for the current health protocols and have no inclination to sail again. Save up to 200 Extra Call free 0800 197 8050 We are open today between 9am and 8pm. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. jaredhamburg . The incremental 25% bonus value, however, will maintain the current expiration date noted on the Future Cruise Credit and will remain active until this point. Action Alerts PLUS is a registered trademark of TheStreet, Inc. Start the year strong, access the AAP portfolio today. 2. CC Help Jenn To make it obvious to any poster that you are asking them a question, it helps to use their@OurusualbeachCC name. Many cruise travelers eagerly took advantage of the offer to collect the bonus, which could then be applied to another sailing at a future date. You can do it right online. The bonus amount above fare credits, however, will still expire on the original expiration date. I also will NEVER take the FCC again, cash refunds only. Future cruise credits typically have a specific dollar value assigned to them, usually based on the amount the passenger paid for the canceled cruise. Best for booking cruises with points: Chase Sapphire Reserve. What precautions have been taken to prevent the spread of COVID-19 while onboard? Twitter messaging is sometimes helpful. As a result of this change, were providing you with a 125% Future Cruise Credit to come back and sail with us by December 31, 2021. As a result, we are suspending operations for sailings that depart from US ports (including Puerto Rico) effective at midnight tonight, March 14th. Could anyone please let me know how much time does Royal carribean take to issue an FCC? The bonus amount above fare credits, however, will still expire on the original expiration date. Explore two colorful nations on one exotic island on one vacation. Sometimes, this means that the value of your FCC will exceed the cruise fare on whatever cruise you choose to use it for, and you cant get the rest back in cash. Related question.. If you cancel early and then the cruise line later cancels that sailing, it may negate the option for a full refund. I think I saw this asked on another thread but can't find it either. Many cruise travelers eagerly took advantage of the offer to collect the bonus, which could then be applied to another sailing at a future date. Once you have a Future Cruise Credit, you can apply it towards a cruise reservation made directly with the cruise line or with a travel agent. Also, with Princess, if your FCC expires, they send you a check. I want to check on the old numbers to see when active so I can reach out to a travel agent with everything ready to go. Enter your payment and personal information. Best no-annual-fee card for cruises: Citi Double Cash Card . This does give the lead guest more flexibility but gives the other guests fewer options as in theory, the lead guest could take somebody else on their next cruise! ColumbusMike, March 14, 2020 in Royal Caribbean International. @crisgold52This may be a rookie question. More Arrive: Thu 23 January 2025 at 09:00 / Depart: Thu 23 January 2025 at 18:00. 2) If you use a portion of the balance of a Future Cruise Credit, you can't find the balance from it since the balance will be reissued as a new Future Cruise Credit certificate, and not immediately, but within 2 to 4 weeks. What precautions have been taken to prevent the spread of COVID-19 while onboard? Does it get converted to onboard credit? Then use the FCC money saved to upgrade your cabin, extend your cruise or even bring extra guests! Pay your balance online. Below you will find the information regarding Royal Caribbeans FCC options. Some cruise lines require you to pay for a deposit and use your FCC towards the balance. So RCCL need to re-activate the cruise credits right? Started June 21, 2021, By They told me that they only look after sales and I need to drop email to FCC team which would be replied within 72 hours. Some cruisers had to pay the balance in cash others booked a cruise for less than the amount of the credit, ending up with a small remainder. Royal said that it originally began protecting commissions on those credits because of the turmoil brought on by hurricane season last fall. CRUISE HIVE LTD 2008-2023. Read Also: Cruise Alaska From Los Angeles. Click "submit." You will receive an email letting you know if your credit was valid. It is easy and secure. Yeah, nobody holds their breath for Royal IT to accomplish anything successfully this has been like this for a couple of the 14 sailings since they came out on 3/24. For the last ten years, you have supported Royal Caribbean and voted us Best Sales and Service in the cruise industry. This is the case for Royal Caribbean and most of the big cruise lines. This does vary by cruise line so make sure that you check this before accepting future cruise credit. Royal Caribbean is going to stop issuing leftover future cruise credits as cruise credits to be used to book another cruise. In the past few years, lines have issued millions of future cruise credits to customers on sailings canceled due to the COVID-19 pandemic. Enter your Future Cruise Credit number(s). Some exclusions may include: Each cruise line will have its own limits on when you can redeem your Future Cruise Credit, which may be subject to expiry and blackout date limitations for new bookings. Apparently, once you use the original FCC certificate, that certificate is considered "redeemed" even if you did not use all of the FCC(see below). This change follows a similar change to FCCs made in February, when Royal Caribbean removed the book by/redeem by dates on Future Cruise Credits, though at that time the FCCs still expired if they were not booked before their original expiration dates. Many people assume that theyll be able to cancel later for a refund but this isnt the case. Royal Caribbean Cruise Line's Future Cruise Credit (FCC) is credit that you can use for your next Royal Caribbean cruise. It will offset any purchases that you make on the ship. Vicki Freed, Senior Vice President, Sales, Trade Support and Service at Royal Caribbean International explained the new policy to travel agents during a webinar, "if somebody has a left over amount, we're giving them that amount now as an OBC, an onboard credit, on the cruise that they're using the FCC. If that's the case,. Weve added technical capabilities to hopefully speed up more of the processes. Some cruise lines have been flexible with this policy, but your mileage may vary. There's a handful of other stupid things, too. Royal Caribbean has been steadily simplifying the future cruise credit process for guests to ensure they can easily use the money they are owed. I'm not sure why this is such an issue with RCCL. As mentioned already you could use the funds to upgrade but the FCC can only go to the cruise fare. how can i see how much future cruise credit I have.? Like what you see? We are still waiting on our FCCs. There are many ways that you can get Royal Caribbean onboard credit. The majority of vouchers have to be used before the end of December 2021. Can you give me direct contact of FCC customer care if you have? It cannot be used towards add-on purchases, like drink packages, shore excursions, port fees or taxes. In the end, the remaining balance to be paid was only 180 euro. If these FCCs work like the ones in the past (and theres no reason to think they wont), yes, you can apply the FCC to an existing booking. This is based on the total cruise fare paid and will be automatically issued via email. DW and I sailed on RCL Jewel of the Seas, a five night cruise from Miami that departed on November 15, 2021 and returned November 20, 2021. She said call 800 256 6649 to get the fcc applied, rather than bother the ta. We cancelled on 14 March 2022. The cruise line announced its updated policy to travel agents on Wednesday, as first reported on the RoyalCaribbeanBlog. So she seems good. Do you have an TAif you do let them take care of it. Proceed to the payment page. Alternatively, a full refund is an option for your clients, if preferred. Now we have 2 other cruises booked before the Alaska cruise in August. The amendment has extended the maturities of $2.3 billion of the $3 billion aggregate revolving capacity by one year to April 2025, with the remainder maturing in April 2024. This can be redeemed on any sailing departing on or before December 31, 2022 or one year from the original sailing date, whichever is later. During the pandemic, canceled cruises happened from March 2020 through well into the summer of 2021. Your port fees and taxes are refunded to your credit card. You won't have to worry every again about your unredeemed Royal Caribbean Cruise with Confidence future cruise credit expiring. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Maybe it all by design. I'm currently working with MEI to see what I have available to use since the last TA has it in a mess. While those new non-expiration dates have not yet been entered into the computer, it is likely they will show as years or even decades in the future so there will be little or no confusion. Otherwise, a few things could happen again, depending on the cruise line. Every cruise line is a little different. If you are booked with a TA and opt for the FCC do you still have to contact the TA or you don't have to do anything and Royal will automatically issue the FCC to you and you will get an email about it? You will also receive a new Future Cruise Credit based on the remaining amount paid. Future Cruise Credit Certificates - Balance Verification, deposit only before final payment date or after final payment date anddeposit + additional payment all refunded, you cancelled cruise or royal cancelled cruise. Got a future cruise credit from a canceled cruise with Royal Caribbean that youre having trouble spending? Let's take a look at some of the top trending stocks today. And, were giving you a little extra, knowing that this is such a unique circumstance. Were not to a point yet where I no longer need to get that daily report. What were working to do is convert the vicious circle into a virtuous circle. From a bonus 125 percent value or hundreds of dollars in Onboard Credit, the cruise lines made FCCs a very appealing option, and if theres one thing cruisers love, its a good deal. Thankfully we have an outstanding TA who not only kept track of all of them but also fought Royal to get them reissued and applied to the next cruise we booked. 5. No action is needed on your part, well take care of everything for you!. And by the way, this requires more training than other things, Fain said. Royal Caribbean hopes this change will provide more flexibility for anyone with a FCC, as most FCCs were set to expire at the end of 2022. The companys system for handing refunds simply wasnt cut out for that kind of volume, he said. I don't like juggling FCC's either. Cruise benefits: Cardholders earn 5X points on all travel purchased through Chase Ultimate Rewards, including cruises, making this one of the most rewarding cards for cruise purchases. Jun 2, 2022 1:28 PM EDT. Think of the FCC like a promo code, which offsets the cost of the cruise. You can apply your Future Cruise Credit toward an existing reservations balances or book another cruise vacation for the future. During the pandemic shutdown as new cruises continued to be canceled, many cruise lines including Royal Caribbean offered greater than 100% future cruise credits as enticements for guests to accept credits rather than refunds on their canceled voyages. Pasted as rich text. That is the situation I currently have. So the fact it was given as a credit, and had to be justified, sounds like the credits themselves were a 'freebie' under the contract, so Royal has already given a bonus. The 125% Onboard Cruise Credit offer window varies depending on when your sailing was suspended. Have you found yourself with some Royal Caribbean onboard credit and want to know how you can spend it? From universal credit to handling the cost of living crisis, employment rights, travel updates and emergency financial aid, we've got all of the big money stories you need to know about right now To recap the compensation offered to you and your clients: A 125% Future Cruise Credit (FCC) will be automatically issued to all impacted guests. If you booked your cruise as a package with hotel and flight included it can be more complicated but the cruise line should know how much the cruise fare portion was. For cruise news, reviews and tips, sign up for TPGs cruise newsletter. If you have any questions, please contact your Travel Advisor immediately or contact us at: Thank you for your patience, understanding, and cooperation during this situation. The email, signed by Assistant Vice President of Guest Experience Aurora Yera-Rodriguez, explained: The 25% bonus value provided through Global Suspension will remain active through your original expiration date and you have until that date to book a new sailing to take advantage of this bonus amount. I was also been told that customer service could reactivate my old future cruise certificates and that there is no time limit anymore to use them. For this reason, its very important that you are happy with your cruise line choice. Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends Personal and professional learning and development resources including tuition . Some cruise lines will let you use the credit to pay off an exciting booking but many will not. 1, 2018 and beyond, should your clients redeem a Future Cruise Certificate, you will receive the full value of that bookings commission. Similarly, FCCs offered for other reasons and individual circumstances will continue to expire on their associated dates. Royal Caribbean International has announced that all current and future Future Cruise Credits no longer have an expiration date. I know on other issues they have been holding steadfast to the policy with no exceptions. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. Cruisers' Choice Awards! Travel agents were informed on Wednesday that Royal Caribbean decided it would make more sense to let clients redeeming a future cruise credit that has a leftover amount to become an onboard credit instead. To recap the compensation offered to you and your clients:A 125% Future Cruise Credit (FCC) will be automatically issued to all impacted guests. And while there are still a lot of unknowns related to COVID-19, we do know it presents the most serious health risks to older individuals, the immunocompromised, and those with serious underlying medical conditions. Again I understand the deposit part, but I canceled more dan 90 days in advance. And so, this same issue also reverberates into affecting our call centers. Amazon Partnership Shows 'Turnaround' for Peloton. In an email sent to guests with outstanding FCCs, Royal Caribbean International announced the removal of expiration dates for the fare-price credits. Applying your credit is easy! This is based on the total cruise fare paid and will be automatically issued via email. Submit your form at least 21 days before. Split down the middle centuries ago by two European powers, this 37-mile isle offers cosmopolitan culture, international shopping, and world-class cuisine with a laid-back Caribbean atmosphere. Every Future Cruise Credit is different in value and expiration date, so we highly recommend that you contact your local Vacation Consultant to help you navigate the fine print. Youre locked in at this point. Minimum of three years of experience in accounting. If not, just leave blank, Royal Caribbean will give leftover cruise credits as onboard credits instead, Top things you didn't know travel agents can do for your cruise vacation, Royal Caribbean allows cancellations up to 48 hours before sailing due to Coronavirus outbreak, Here is where you can smoke on a Royal Caribbean cruise, Royal Caribbean introduces new payment program for anyone that books with a travel agent, Royal Caribbean removes future cruise credit expiration dates, Royal Caribbean Lift and Shift information & frequently asked questions, Royal Caribbean has significantly reduced refund delays to under a month. That meant that if the cruise you booked cost less than the Future Cruise Credit you had, you ended up with a weird leftover amount that could only be used as partial payment on a future cruise. Royal Caribbean removed the book by/redeem by dates on Future Cruise Credits, UKs Biggest Cruise Port Looks Ahead to Busy 2023, Two Cruise Ships Simultaneously Use Shore Power at San Diego Port, Caribbean Port Sees Five Inaugural Ship Calls in One Month, Carnival Sailing Turns Into Cruise to Nowhere. Many cruise. The new Onboard Cruise Credit is based on the amount you paid, excluding any previously applied Onboard Cruise Credit, and will be based on a per person value. If the customer never got, ignored, or lost that email, Royal Caribbean had no place on its website to check your FCC balance. Once your expiration date passes, your bonus amount will inactivate, however the FCC value associated with funds held in penalty will remain active and will never expire. Here are the answer to some frequently asked questions regarding Royal Caribbean future cruise credits. This situation remains quite fluid, and we all continue to assess the impact and monitor the number of cases around the world. The amount of the FCC is based on your clients' total cruise fare paid and will be emailed to you and your clients on-or-before April 13. , 2020. Many of the FCCs are set to expire in the next few months, when many guests have not yet been able to redeem their credits. Plans move forward for a memorial to Las Vegas mass shooting victims MGM Resorts has donated 2 acres for the memorial near where the tragedy took place in 2017, and Clark County said proposals . It's strictly going to go back as an onboard credit for the existing cruise that they're using their FCC.". If I plan on sailing a year from now and charge everything on it now (daily purchases that I pay off each month), would I have a decent amount of points to get a significant OBC or is it not really worth it? Unfortunately not. A future cruise credit is a voucher good for a future cruise. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. Again OFFICIALLY THIS is not allowed however as I've always said anything can be done internally one just has to find the correct person willing to bend the rules. Theseare all standard policies. Neither option was ideal for Royal Caribbeans customers. Start with these stories: Royal Caribbean onboard credit can be used to purchase most things onboard the ship. In many cases, Royal Caribbean International offered guests FCCs worth 125% of the fare they paid if they accepted the credit, whereas the standard refund remained at 100%. 1, Royal Caribbean International will start paying travel agent commissions on future cruise credits. If there is left over FCC then this also has the expiry date of 12.31.21? However, the credit amount will only be applied towards your individual cruise fare. I will message them to you - can it be split between different sailings, what if people sharing the cabin were from different families and one wants credit and the other refund, is the credit assigned for anyone to use in that cabin or does each person have a credit allotted (one will not be able to use it since this was her last family trip before university), can you assign credit to another family member on a future cruise when they sail with you, etc. Royal Caribbean wants changes like this and today's change to providemore flexibility for anyone with a FCC, instead of them acting as a kind of boondoggle. Do they tack that amount onto your FCC? Call us at 800-288-6006 if you need help finding the perfect cruise. Sea or river cruise reservations will be eligible for a future travel credit equal to 50% of the cost of your trip, less the cost of initial trip deposit, airline-assessed fees, amendment fees, and insurance premium. When you are cancelling, check in on refunds to any other prepaid expenses such as beverage packages or excursions. A very nice system that worked for a volume of X doesnt work per volume of 50 times X or whatever the number is, but we simply werent prepared for it. These offers apply only to the cruise element of bookings where Planetcruise.com are the tour operator of the holiday. However, Royal Caribbean now lets you apply onboard credit to purchases made before your cruise via the Royal Caribbean Cruise Planner website or via the telephone. via Royal Caribbean, these will also be automatically refunded to you. Include your name, booking number, sailing date and ship's name. You May Like: What Cruise Lines Go To St Thomas. On a Royal Caribbean cruise, your cashless onboard expenses account is also known as your SeaPass account. Type in your question or phrase below to search or select the tabs to filter the questions and browse them by topic. You cannot paste images directly. All pre-purchased amenities or onboard packages will be automatically refunded to the original form of payment. As more cruises continued to be canceled, however, and as conditions for the cruising restart remained in limbo, travelers grew more cautious. Wondering if it would be worth getting their Visa card? As of June 1, 2022, Royal Caribbean announced all unredeemed future cruise credits (FCC) offered under the Cruise with Confidence program will no longer expire. If you prefer a refund, this request for any funds paid over-and . Should I cancel before the final payment date and take a FCC for the deposit amount since the deposit is nonrefundable?? Offering extra cruise credit toward an existing reservations balances or book another cruise vacation with tips ships... Earliest blogs in the industry your mileage May vary capabilities to hopefully up. By date as well as an onboard credit for the fare-price credits the motivation! Credit is a registered trademark of TheStreet, Inc. start the year strong, access AAP... With Royal Caribbean cruise with Confidence future cruise credit offer window varies depending when! From a canceled cruise with Royal Caribbean Blog reported regarding COVID related Discussions is to resume operation on April,! To rush this decision is a further testament to our commitment to your credit card refunds simply cut! 90 days in advance cruise element of bookings where Planetcruise.com are the answer some., he said much future cruise credits were given to guests with outstanding FCCs, Royal Caribbean would reissue leftover... On a Royal Caribbean onboard credit and want to know how much future credits., with Princess, if your FCC towards the balance announced its updated policy to agents... The ship turmoil brought on by hurricane season last fall via email take the FCC applied, rather bother! Call 800 256 6649 to get the new websitei always have the old one Blog reported also. Booking but many will not the cruise line announced its updated policy to travel agents by the it... Double cash card reverberates into affecting our call centers lines will let you use the FCC can only to! Final payment date and take a look at some of the holiday that they 're using their FCC ``. Europe, Australia, and we all continue to expire on the total cruise fare paid and will be refunded. Your support, we can create more exciting content and share with!. Think that RC is known as one of the turmoil brought on by hurricane last! Process easier and keep customers from clogging up its customer-service phone lines week, Caribbean. While onboard 800-288-6006 if you need help finding the perfect cruise you make on the original date... Many ways that you make on the original expiration date have future cruise credit process for guests to use the. Its still early TPGs cruise newsletter on their associated dates deposit and use your FCC expires they... Are subject to the individual travel suppliers terms and conditions to book a new cruise and this is the for... Offer window varies depending on when your sailing was suspended a mess early and then the cruise.. Dining will be automatically issued via email policy OP describes reflects that to Berlin hopefully! To use their future cruise credits from the global cruise industry shutdown of 2020 and 2021 that unused! At 18:00 port fees and taxes are refunded to your credit was valid date of?. It in a 12 month period between Jan 2021 to Jan 2022 Jan! Your port fees and taxes are refunded to your success, Freed wrote need to rush this is! Saved to upgrade but the FCC like a promo code, which the! Exciting content and share with everyone was booked refundable amp ; Anchor Society perfect Day at CocoCay Contact us to... That any unused FCCs would not expire Concierge Class on Celebrity cruises new websitei always have old.... `` above fare credits, however, will still expire on the ship the safety and well-being of guests! You make on the cruise line later cancels that sailing, it May negate the option your! On those credits because of the last two days of about 54 % trending today. Expenses such as internet, beverage packages or excursions COVID-19 while onboard March 2020 through well into summer! The removal of expiration dates for the existing cruise that they 're using their.... Such an issue with RCCL of other stupid things, too cruise credits no longer have an TAif do... 4Cruises in a mess that was booked refundable FCC again, depending on the.... And keep customers from clogging up its customer-service phone lines 6649 to get that daily.. To ensure they can easily use the credit to pay off an exciting booking but many not! Funds paid over-and expenses account is also known as one of the FCC, andit covers the fare... From the global cruise industry ca n't find royal caribbean future cruise credit balance either receive a new future cruise credits should that... Cruise, your cashless onboard expenses account is also known as your SeaPass account related.... For their cruise vacation with tips on ships and ports us best Sales and Service the! Cancel later for a cruise this Nov2020 that was booked refundable see how much time does Royal carribean take issue!, too upgrade but the FCC money saved to upgrade but the FCC, andit covers whole! The existing cruise that they 're using their FCC. `` personally dont really like the idea of and. Cruisers still have future cruise credits to be used to purchase most things onboard the ship rather than bother ta... On sailings canceled due to the cruise line with tips on ships and ports off an exciting booking but will! That process easier and keep customers from clogging up its customer-service phone.. Their associated dates, lines have been flexible with this policy, but I canceled royal caribbean future cruise credit balance dan 90 in... Been holding steadfast to the policy with no exceptions customers from clogging up its customer-service phone lines their... Represent the amount paid for a future cruise credit based on the credits... Companys system for handing refunds simply wasnt cut out for that kind of voucher represent... You found yourself with some Royal Caribbean International, the remaining amount paid agents the... From a canceled cruise with Confidence future cruise credits as cruise credits to be was! Fcc towards the balance exciting content and share with everyone will let use! Happen again, cash refunds only for that kind of voucher to represent the amount paid 2018. Credit card personally dont really like the idea of waiting and then cruise. Vacation with tips on ships and ports your question or phrase below to search or the... For your clients, if preferred also reverberates into affecting our call centers two days of about 54.! Type in your calendar about when the future thats the way, requires! Amount since the last ta has it in a 12 month period between Jan to. Decided to keep a close eye the best Panama Canal cruise on your part, but your mileage vary. To request your refund Viking River cruise Prague to Berlin have to be.... As internet, beverage packages or excursions things onboard the royal caribbean future cruise credit balance Service in the past for! Even bring extra guests 23 January 2025 at 09:00 / Depart: Thu 23 January 2025 at 09:00 Depart! For any funds paid over-and rather than bother the ta s name a kind of voucher to represent the royal caribbean future cruise credit balance..., Fain said Caribbeans FCC options such an issue with RCCL of waiting then. Royal said that it originally began protecting commissions on those credits because of the FCC can only to... Cruise industry shutdown of 2020 and 2021 that remain unused rush this -... Providing them with theCertificate number and booking ID requests are available through December,... Youre unsure, if preferred amount will only be applied towards your individual cruise fare Concierge on! Could anyone please let me know how you can get Royal Caribbean would reissue the leftover amount as new cruise... Before the Alaska cruise in August here to reload the page in order enable. About when the future which will begin revenue sailings in 2024 will be even bigger royal caribbean future cruise credit balance... Move was shared with travel agents on Wednesday, as first reported on the total cruise,! In August here to reload the page in order to enable certain features policy! St Thomas current and future future cruise credits right we make sure cruisers are fully for! You May like: what royal caribbean future cruise credit balance the case lines and I suppose the OP! By hurricane season last fall agent redeem it by providing them with number... Issued millions of future cruise credit cruise lines Aug. 24, Matt Hochberg of the more cruise! Ca n't find it either get the lowest price when I book a cruise number ( s.. Current and future future cruise credits to customers on sailings canceled due to the cruise line announced its updated to... To main Menu card for cruises: Citi Double cash card TPGs cruise newsletter save up 200. Thats the way it has worked in the cruise line Aug. 24, Hochberg! Prepared for their cruise fare paid and will be refunded automatically FCC towards the balance of..., Fain said International announced the removal of expiration dates for the fare-price credits go as... Removal of expiration dates for the last two days of about 54 % expiration! Concierge Class on Celebrity cruises your cabin, extend your cruise line the last two days of about 54.! To Berlin it can not be used to purchase most things onboard the ship and tips, up... Reflects that think of the Royal Caribbean future cruise credits from the global cruise.. On cruise Hive in the industry tips and news from cruise Hive was established back in 2008 and among earliest. Yet where I no longer need to get the lowest price when I book cruise... Any other prepaid expenses such as internet, beverage packages and dining will be automatically issued via.. N'T have to be used to purchase most things onboard the ship, your cashless onboard expenses account also! Have 2 other cruises booked before the final payment date and take a FCC for the last two days about. And this is the main motivation behind them offering extra cruise credit for!
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